GVTS strides to achieve the greatest standards in professionalism, this is created and achieved throughout the business using a disciplined, methodical approach throughout all work processes.
GVTS have a commitment to be the best at everything we do. We are impassioned in our mindset that through excellent performance we can guarantee exceptional results for both our clients and the company, by building up our QMS around all standards of the ISO 9001:2015.
Our Quality Policy is defined and strongly driven by the following management principles and behaviors:
- Build a mutually profitable relationship with our customers, ensuring their long-term success, through the understanding of their needs and the needs of their customers as well - Achieve our commitments for quality, cost, and schedule -Enhance the systematic research and use of best preventive practices at all levels and ensure reliable risk management - Continuous commitment to compliance with all legislation - Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices, and customer surveys - Develop staff competencies, creativity, empowerment and accountability through appropriate development programs and show strong management involvement and commitment GVTS strives to be the best provider of services in the industry. Through the use of these guiding principles, everyone in GVTS is accountable for fully satisfying our customers by meeting or exceeding their needs and expectations with best-in-class solutions and services. Our goal is 100% customer satisfaction 100% of the time.